Angela J. Barrett was appointed as the Director of Emergency Communications 9-1-1 in June 2009. Ms. Barrett is responsible for overseeing the emergency communications operations for FultonCounty. Prior to this appointment, Ms. Barrett served as the Assistant Director of Atlanta 9-1-1 and led the operation’s transition team to ensure a smooth cutover to the new state of the art 9-1-1 facility at 180 Peachtree Street N.W. Atlanta, GA.

Ms. Barrett has extensive knowledge and experience in Public Safety Communications, serving in various positions. With over 28 years of experience, Ms. Barrett has served as an Operator, Trainer, Supervisor, and Manager of Emergency Communications Centers in the metropolitan Atlanta area.   Ms. Barrett served as the Assistant Director of Fulton County Emergency Services from 1998-2006, where she was responsible for the daily operations of the 9-1-1 Center.

In 2005, Ms. Barrett served on the State of Georgia subcommittee for Communications Training. From 2003-2005, she led the Metropolitan Atlanta 9-1-1 committee in bridging the gap and information sharing amongst Public Safety Answering Points (PSAP) in the Atlanta area.

In addition to her extensive professional experience, Ms. Barrett earned a Bachelor’s Degree in Business Administration from Georgia State University. She is an active member of the Association of Public Safety Communications Officials (APCO), the National Emergency Number Association (NENA), and the 9-1-1 Director’s Association, where she is often called upon to share her industry knowledge and to assist in shaping the future of 911. In February 2011, Ms. Barrett was recognized by the National Forum of Black Public Administrators for the delivery of excellent public safety service in FultonCounty.

Ms. Barrett is well respected as a public safety professional and maintains a high level of commitment and professionalism. She was named the Terminal Agency Coordinator of the Year in 2005-2006 and was notably recognized in 2006 by the Association of Public Safety Communications Officials (APCO) for her contributions to the communications industry.

Since returning to FultonCounty 9-1-1, Ms. Barrett has innovatively led her team in re-vamping the 9-1-1 Center, including re-organizing the department, reducing overtime, reducing employee turnover, and establishing a sense of value and pride.  Ms. Barrett continues to meet noteworthy milestones in transitioning the County 9-1-1 system to Digital Technology. In February of 2013, Ms. Barrett received the “Friends of Labor” Award from the AFSCME Local 3 Chapter for her noteworthy performance as an outstanding county Leader.  Ms. Barrett was recently featured as the 9-1-1 spokesperson on Fulton Today, Fulton Focus, WCLK, and 106.7 News providing expert advice on how to effectively utilize 9-1-1 and various 9-1-1 Public Education campaigns.

It is Ms. Barrett’s vision… that FultonCounty 9-1-1 will evolve into a Center of Excellence by becoming the BEST call center in the metropolitan Atlanta area. “Our successful partnerships, innovative strategies, and high performance standards will set us apart from other 9-1-1 centers. Our service delivery will be admired and respected by our customers and partners. Fulton County 9-1-1 will be known as a great place to work and that provides outstanding service.”