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FC Home What is WIA? Levels of Service

Levels of Service | Print |

 

CORE AND INTENSIVE SERVICES

Core Services

(No Registration Required)

Intensive Services

(Registration Required)

Outreach, intake and orientation to WIA Services. An introduction to services offered at all Fulton County WIA One Stop Career Centers, Resource Centers, and Common Ground Centers.

Outreach, intake and orientation to WIA Services. An introduction to services offered at all Fulton County WIA One Stop Career Centers, Resource Centers, and Common Ground Centers.

Initial assessment of:

- skill levels, aptitudes and abilities; and

- the need for additional assistance

Determination of eligibility to receive services under WIA Title IB

Use of fax machines, computers, and telephones for Self Directed job search assistance

Initial assessment of:

- skill levels, aptitudes and abilities; and

- the need for additional assistance (which may include supportive services)

Resource Information on partner services and referrals for support services

Comprehensive & specialized assessment (e.g. diagnostic testing, interviewing)

Group counseling & Individual Walk –in Counseling

Job readiness/ employment preparation workshops; and job club activities. Literacy activities related to basic workforce readiness

Information on establishing eligibility for training and education programs

Short-term pre-vocational services (Human Service Grantees or partner referrals)

Job readiness/ employment preparation workshops; and job club activities. Literacy activities related to basic workforce readiness

Self-directed job search, job referrals/postings, and minimum placement assistance

On-going Case Management

On site Recruitment Events and Mini Job Fairs

Individual counseling and career planning

Employment statistics information, job listings, job skills requirements for job listings, and information on demand occupation

Development of an individual service plan

Limited Individual counseling and career planning

Short-term pre-vocational services (Individual training accounts ITA’s, PVITS, or in some cases Human Service Grantees)

Limited Follow-up services

Group counseling

Job readiness/ employment preparation workshops; and job club activities

**Customers may transition to intensive services during any point in Core Service Activities if eligible for services based on eligibility criteria**

Staff-assisted job development and job referrals


Work experience or apprenticeship training


Staff-assisted job search and placement assistance


On site Recruitment Events and Mini Job Fairs


Post-program follow-up services

(Retention Services)

 

 

 

WIA Service Levels and Registration Requirements

WIA Service Level

Service Examples

WIA Registration Required?

Core Information

ØGeneral information such as pamphlets or directions

ØResources such as books or videos

ØLabor market information

ØConsumer Report information (hard copy)

ØTraining provider and local Workforce Investment Board program performance reports (hard copy)

ØInformation on filing Unemployment Insurance claims

ØJob fair information

ØOrientation to the one-stop

ØInternet browsing

No

Core Self-Service

ØResources on-line, including:

ØInformation on job availability, including Job Information System

ØInformation on partner agency and local community services

ØInformation on support service availability

ØInformation on financial aid

ØSelf-directed assessment, Georgia Career Information System

ØLabor market information

ØConsumer report information

ØTraining provider and local Workforce Investment Board program performance reports

ØInformation on filing Unemployment Insurance claims

No

Core Staff-Assisted

(Minimal Intervention)

ØInternet registration for America’s Job Bank, etc.

ØOutreach

ØGroup workshops in interviewing, job search, resume writing, financial management, etc.

ØJob fairs

No

Core Staff-Assisted

(Moderate Assistance)

ØInitial assessment

ØService needs evaluation

ØInformation and referral to services

ØJob matching, job referrals, job search assistance, or job development

ØJob clubs

ØCareer guidance, Georgia Career Information System

ØFollow-up activities and reassessment for services

ØFiling Unemployment Insurance claims and Worker Profiling

ØUnemployment Insurance Eligibility Review Program

No

Intensive Services

(Significant Assistance)

ØComprehensive, in-depth and diagnostic assessment

ØIn-depth interviewing and evaluation

ØDevelopment of individualized employment plan

ØIndividual or group career counseling

ØService coordination or case management

ØBasic workforce readiness, pre-vocational skills

ØAdult basic education, GED preparation

ØOut-of-area job search, relocation assistance

ØInternships, work experience

ØReferrals to training

ØIntensive job development

Yes, if WIA funded

Training Services

ØOccupational skills training

ØOn-the-job training

ØPrograms that combine workplace training with related instruction

ØTraining programs operated by the private sector

ØSkill upgrading and retraining

ØEntrepreneurial training

ØJob readiness training

ØAdult education and literacy activities in combination with other training services

ØCustomized training

Yes, if WIA funded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 

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WIOA Eligibility Orientation