Fulton County System Outage Contact Information

Fulton County System Outage Contact Information

February 02, 2024

UPDATED March 14, 2025 at 3:55 p.m.

As Fulton County continues to experience an unexpected IT outage affecting multiple systems, a list of department and service contacts has been compiled to assist during this time.

Click here for FAQs for those doing business with the Courts.

Please see the list below, or contact customerservice@fultoncountyga.gov or 404-612-4000. For non-English speaking customers, please contact 404-630-0097.

Accountability Court

Animal Services

Arts & Culture

Atlanta-Fulton County Emergency Management Agency
email address

Behavioral Health & Developmental Disabilities
Main - 404.612.6520 | email address
Central Training Center - 404-630-7604
North Training Center - 678-777-3928

Fulton County Clubhouse for Youth - 404-967-7296 and 404-991-9045

Fulton County Board of Health
Adamsville Regional Health Center - 770-520-7323
Center for Health & Rehabilitation - 770-520-7370
College Park (Willie J. Freeman) Regional Health Center - 770-520-7201
Neighborhood Union Health Center - 770-520-7351
North Fulton Regional Health Center - 770-520-7241
North Fulton Service Center - 770-520-7267
10 Park Place - 770-520-7500
Oak Hill Child, Adolescent, and Family Health Center - 770-520-7276

Child Attorney



Community Development
email address

Cooperative Extension
East Point Annex - 404-721-4327 | email address 
North Fulton Annex (Sandy Springs) - email address 
Camp Truitt Office - 404-791-6806 | email address 

County Manager

Customer Service
email address

Diversity and Civil Rights Compliance
email address 

External Affairs
email address


For Benefits, Payroll, Pension or Wellness inquiries, please call 404 612-7600 or email your inquiries to the appropriate email addresses below:
For Benefits inquiries, email EmployeeBenefits@fultoncountyga.gov 
For Retiree Benefits inquiries,  email retireebenefits@fultoncountyga.gov 
For Payroll inquiries, email PayrollUnit@fultoncountyga.gov 
For Pension or Retirement inquiries, email PensionUnit@fultoncountyga.gov 
For Wellness inquiries, email EmployeeWellness@fultoncountyga.gov

Human Resources
email address 

Juvenile Court
Intake - 404-386-2785 | Juvenile Court Intake email
Juvenile Court Clerk email


Ask a librarian text #: 404-949-1025.
Our service is available Monday-Saturday, 10 a.m. – 5 p.m.

Magistrate Court
email address

Magistrate Court chatbot - available to answer questions as well provide a live response

To contact the main line, dial 404-613-9071 
To contact the REACH Clinic, dial 404-613-9307

Marshal's Office
email address

To contact the main line, dial 404-612-4451

Open Records

Due to wide spread system outages, the response to your open records request may be delayed. Currently we do not have a timeframe for system restoration but will provide periodic updates as systems are restored. We appreciate your patience as we work to respond to requests in the order received and as system functionality will allow. 




Fulton County Police Department HQ - 4701 Fulton Industrial Blvd (Mainline) 484-942-0443
Fulton County Police Department Government Center (Mainline) 610-816-4082
Fulton County Police Department Security Operations Center 484-942-7945

Probate Court
Probate Court Main Office - 404-613-4070
email address

Minor Guardianship – 404-612-4697
Adult Guardianship – 404-612-4660
Marriage/Weapons Carry Licensing – 404-613-4583
Compliance – 404-612-1093
Estates – 404-612-4694
Records – 404-612-4693
Finance & Bookkeeping – 404-612-4010

Public Defender

Adult Division Main Line:404-612-5200
Juvenile Division Main Line: 404-612-4410

Public Works
email address

Commercial Waste Discharge Permit Renewal Fees-Payments Only


Real Estate and Asset Management

Registration & Elections
Voter Registration 
Absentee By Mail 
Poll Worker Support 
Voter Education 
Main Office-Administration 

Select Fulton
404-884– 4384
email address 

Senior Services
email address

Mills Adult Day - 404-613-5832
New Beginnings Sr Center - 404-612-8984

Front Desk (Main Line) – 404-612-5100, 404-612-5101, 404-824-2369
Jail Reception – 404-613-2024
Bonding – 404-613-2145, 404-719-3478
Delinquent Property Tax/Tax Sales – 404-824-2276
Sex Offender Unit – 404-612-9130, 404-719-1860
GCIC – 404-747-1284
Extradition – 404-824-3427

Solicitor General

If you are a Law Enforcement Partner - 470.792.0491
If you are a Victim or Witness - 678.296.4502
If you have questions regarding and or involving an Inmate or Jail Services - 404.719.1729
If you have a case pending in the Solicitor General’s Office in the Diversion Related Program - 470.827.2565
If you have questions regarding and or involving Trial Services - 470.827.2564
For all Other General Services - 404.281.3245 or 404.901.0549

State Court
email address  
Jurors - https://fultoncourts.jpjuroraccess.com/login

Traffic Division - accepting cash, cahiers checks, money orders, and credit card payments for traffic citations. Please note-credit card payments can only be made in-person; there is no availability to make online credit card payments at this time. For additional information contact State Court via email:


Tax Assessor/Board of Assessors

email address

Tax Commissioner

email address

Water & Sewer Billing & Collections

General Information email 
Water Leak Adjustments email  
ACH Signups email
New Service email

General Information:
Monday-Friday 8:30 a.m. to 5 p.m.