Text 4 Help Program

FULTON COUNTY INITIATIVES

Text 4 Help Program

Text 4 Help Program

Through the Text 4 Help program, the Fulton County serves students in crisis or those who want to help friends or classmates anonymously.   Text 4 Help, which originally served five Fulton County High Schools, now serves all 17 high schools operated by Fulton County Schools.

Text 4 Help, formerly known as Text-A-Tip, began as a pilot program in January 2018 under the leadership of Fulton County Commissioner Bob Ellis and was supported by the Fulton County Board of Commissioners. The Fulton-DeKalb Hospital Authority is now funding the program for the second year.

Fulton County was the first county in the southeast to offer the program.   Other texting programs exist, but Text 4 Help is the only one in the region with licensed clinicians who respond 24/7.

Text 4 Help allows high school students to connect anonymously through text messages to a licensed mental health professional for resources and referrals. The text line is available 24 hours a day/7 days a week. Text 4 Help is managed through Fulton County’s Department of Behavioral Health and Developmental Disabilities with its contracted service provider, which is CHRIS 180.

During the initial quarter of the Text 4 Help pilot program, 26 users sent a total of 297 text messages. As the program expanded into additional schools during the fourth quarter of 2018, 65 users sent 455 text messages to the clinicians.

Clinicians answered a variety of texts from teens who addressed subjects such as bullying, substance abuse, relationships and academic pressure.