Homeless Services

Human Services

Homeless Services

Homeless Services

An Update from the Department of Community Development’s Homeless Division 

Due to Fulton County facility closures related to the COVID-19 health emergency, Fulton County Department of Community Development’s Homeless Division and Fulton County’s Homeless Assessment Centers have modified their operating hours and the service delivery models. 

The Fulton County Homeless staff is working remotely until further notice. Citizens can contact staff via email or telephone. 
• Dawn Butler, Division Manager:  Dawn.Butler@fultoncountyga.gov and (404-808-4150).
• Ann Isaac, Program Manager:  Ann.Isaac@fultoncountyga.gov and (404-747-9239).
• Julissa Headspeth, Administrator Coordinator:  Julissa.Headspeth@fultoncountyga.gov and (404-735-2358).

I. GA Fulton County Continuum of Care Homeless Assessment Centers.

The Assessment Center’s staff is working remotely. Appointments will be scheduled on an as needed basis.  

North Fulton Homeless Assessment Center (North Fulton Community Charities, 11270, Elkins Rd., Roswell, GA 30076).
Service Update

  • Staff is working remotely and citizens who require services should call 770-640-0399.
  • The food pantry services have been moved to a drive-thru option.
  • Food pantry orders have been placed online.
  • Existing NFCC Clients should complete the Food Pantry Order Form.
  • New families to NFCC should use the Get Help Form for all services including food.
  • Emergency financial assistance for housing or utilities has been moved online ONLY.
  • Clients should also complete an Appointment Request Form for any emergency financial assistance.

South Fulton Assessment Center (137 Peachtree Street, Atlanta, GA 30303)

Service Update

  • Staff is working remotely. Citizens who require services should call the South Fulton Assessment Center’s Coordinated Intake line at 404-612-0720 or 404-612-0137   for an initial telephone assessment. In-person meetings will be scheduled on an as needed basis. 

Hope Atlanta (Coordinated Intake Homeless Outreach Activities)
Hope Atlanta is currently open and providing homeless outreach in North and South Fulton. Citizens who require services should contact Hope Atlanta at 404-817-7070 or email info@hopeatlanta.org.     
The Fulton County Homeless Team is committed to helping our most vulnerable citizens with assistance continuing throughout this crisis. 

If you need immediate assistance and are not able to reach a representative, please call the United Way at 211. 



Reducing Homelessness in Fulton County, GA


The Fulton County Department of Community Development partners with more than 40 organizations to provide services for homeless individuals and families.

Homelessness is a complex issue that affects communities across the nation. Fulton County is committed to solutions to support people experiencing homelessness and provide long-term solutions through a three-pronged approach:


  1. Collaboration—with all of the local agencies and non-profits serving homeless populations we will know what we are all doing, avoid duplication and work as one system vs. silos.
  2. Leading with service. Ultimately the way to reduce homelessness will be to help people get well and find housing, followed by jobs and services needed to keep them in their housing.
    Our goal is to reduce the number of people experiencing homelessness and to provide an effective and efficient system to get them help/housed.
  3. Maximizing Existing Services. Seeking new ideas for creating a more efficient system of helping people, with Police and Courts playing important leadership roles.